Shipping & Returns

For return or exchange any item purchased from Savontires - American Tire, please notify us by calling toll free 1-877-465-8473. Anyone of our tire technicians will be glad to assist you. You will be given a Return Authorization. We will accept returns according to the return policy below. All return must be mde within 7 days of delivery date. Only unused product that has not been driven on is eligible for return.

Please follow the return instructions to ensure that no shipping damage will occur.

EXCHANGE OR RETURN CHECK LIST

TIRES ONLY

• Call Savontires - American Tire Customer Service at 888.755.8473 for Return Authorization
• Original strapping should be completely intact and in their original packaging. Straps must not be broken. (If not, please ship tires individually and DO NOT tape it together for it might break and lose the other pair and Savontires - American Tire will not be responsible for missing pair).
• Tires should not be damaged, installed or used in any way.
• Each tire should be clearly labeled with your return address and Savontires - American Tire address even when strapped to another tire.
• Packing slip with Return Authorization Number should be taped securely on tire.

WHEELS ONLY

• Call Savontires - American Tire Customer Service at toll free number 888.755.8473 for Return Authorization Number.

WHEELS AND TIRE PACKAGES

• Call Savontires - American Tire Customer Service at 888.755.8473 for Return Authorization Number.

SHIPPING

Savontires - American Tire uses only FedEx, which vary in delivery time. Allow 2-10 business days for your order to ship. Allow additional days for wheel and tire packages and non-stocking orders. Savontires - American Tire will not be responsible for shipping delays after products have left our warehouse. Overnight, 2nd and 3rd day order applies only to stock on hand. All overnight, 2nd and 3rd day orders cannot be guaranteed unless confirmed by telephone. Please call us toll free at 888.755.8473 for all overnight, 2nd and 3rd day order confirmations. Orders placed by credit card will only be shipped to the billing address of that card. No P.O. Box or APO addresses will be accepted. Actual shipping weights may vary from shopping cart weights. Shopping cart weights have been adjusted to include shipping and handling fuel surcharges and other applicable fees.

Shipments to Hawaii, Alaska and Canada and U.S. contiguous may incur higher shipping charges based on the shipping option available. Shipping times may vary. Ask your online representative for details.

Customer On-Site Pick-Up Orders will be processed within 24 hours after placing the order. Please call toll-free number 888.755.8473 for pick-up schedule.